COVER VENUES,
NOT PROFITS.
FIX the premiums.

Insurance should protect the places we gather — not price them out. Help push for fair premiums and real accountability by making a submission to the parliamentary inquiry.

Your favourite bandroom

Live music venues are being priced out.

Your favourite dance floor

The insurers say "No dancing."

Your favourite drag venue

Safe, inclusive spaces are at risk.

Your favourite bar

Insurers are inflating the cost of your go-to drink.

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Your favourite bar

Your favourite live music venue

Your favourite dance floor

Your favourite stage

Your favourite drag venue

Your favourite bar • Your favourite live music venue • Your favourite dance floor • Your favourite stage • Your favourite drag venue •

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Submissions sent to Parliament

Total market failure

Skyrocketing Public Liability Insurance Costs

Venues face up to 0% premium hikes

2020 Cost
2024/25 Quote
$160K
$120K
$80K
$40K
$0
Claims
2020
2024/25
Increase
Badlands Bar
10× increase (1,000%)
NIL claims in 7 years
Publicly Available Data as of 2026
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It’s now or never.

The Parliamentary Joint Committee on Corporations and Financial Services has convened this inquiry into "Small Business Insurance" at a pivotal moment for the Australian economy.

As the nation emerges from the economic disruptions of the COVID-19 pandemic, small businesses are ostensibly the engine room of recovery. However, this recovery is being strangled by a silent crisis in the financial services sector: the availability and affordability of essential insurance products.

While the terms of reference for this inquiry are broad, this campaign focuses specifically on the "Live Entertainment Venue" (LEV) sector.

This sector comprises independent, small-to-medium enterprises (SMEs) that host live music, performance art, comedy, and community events. These businesses are distinct from large corporate gaming venues or stadiums; they are often community-run, operate on thin margins, and serve as the primary incubators for Australian artistic talent.

The evidence presented in within this campaign suggests that the insurance sector acts as a gatekeeper to the economy.

When that gatekeeper arbitrarily closes the gates—raising tolls by 2,500% or refusing entry entirely—it necessitates robust parliamentary scrutiny. The failure of the insurance market is not merely a commercial dispute between vendors and clients; it is a structural failure that threatens the viability of the night-time economy and the cultural fabric of the nation.

Your favourite venues, clubs, pubs and festivals are being denied insurance — or hit with astronomical premiums.

The consequences of this market failure are profound.

It has already contributed to the closure of approximately 1,300 live music venues and stages across the nation. It forces surviving operators to choose between insolvency, operating without insurance ( " running rogue " ), or passing unsustainable costs onto consumers during a cost-of-living crisis. Moreover, the contagion has spread to property insurance, with major insurers cancelling building policies simply due to the presence of a live entertainment tenant, thereby threatening the commercial real estate sector.

That means fewer events, higher drink and ticket prices, cancelled shows, and more closures.

INSURE GOOD TIMES
THE INSURANCE TAX
13% insurance tax on all drinks
Beers $0.00
Cocktails $0.00
Subtotal $0.00
INSURER TAX (13%) +$0.00
TOTAL $0.00

Together, we can turn this around.

Insure Good Times Inc. exists to lay out the facts and push clear legislative fixes—like a statutory insurance scheme or mutual fund—so Australia’s live venues and cultural spaces can survive.

AUSTRALIA HAS been here before

Refused to Insure
Immediately Refused
Insurers Approached

A functioning insurance market relies on genuine competition. In Pride of Our Footscray’s case, a leading national broker approached 19 insurers and 18 declined to offer them insurance, regardless of price. That level of withdrawal isn’t normal pricing pressure — it’s a collapse in available supply.

This mirrors the conditions of Australia’s 2002 public liability insurance crisis. A Senate inquiry at the time warned that sharply rising premiums and insurers withdrawing cover were cancelling community events and forcing groups to disband. It also highlighted how a lack of reliable data made it difficult to understand — and therefore remedy — the drivers of price escalation.

Today, the same risk is emerging again: when cover is unavailable or unaffordable, venues and events can’t operate, and the losses flow straight to the public — fewer shows, fewer festivals, and higher prices. That’s why reform matters: The industry needs practical mechanisms that restore a functioning market.

2002 Parliamentary Inquiry

This crisis isn't new.
It's 23 years old.

An on-line survey of 700 not-for-profit groups makes it clear they think the financial burdens being imposed on them by insurers are grossly unfair. The survey by lobby group OurCommunity.com.au found only 4% of respondents had made a public liability claim in the last five years.
ABC Radio National Breakfast, 25 Mar 2002

Only 4% had made a claim — yet all were punished with soaring premiums.

Not a fair market.
A broken one.

A major part of the problem is the extreme variability of increases. Many submissions reported sudden, exorbitant increases in premiums, exclusions and excesses. Some reported that they cannot obtain insurance at any price. This is not the sign of an efficient competitive market.
— Parliamentary Inquiry, 2002
It suggests that some insurers are taking maximum advantage of the sellers' market created by the contraction of supply following the collapse of HIH in March 2001.
— Parliamentary Inquiry, 2002
Many submissions argued that insurers are exploiting classes of buyers who have little market power, regardless of their risk, to cross-subsidise higher risk classes.
— Parliamentary Inquiry, 2002

Priced out.
Locked out.

…was able to obtain only two quotations, both from overseas…
— Parliamentary Inquiry, 2002
Sudden, exorbitant increases in premiums (regardless of claims history); inability to find insurance at any price; excesses and deductibles increased to an extent that makes the insured effectively self-insured for all but the biggest risks.
— Parliamentary Inquiry, 2002

Community events cancelled. Community groups disbanded. Professionals unable to practise.

Increases in insurance premiums are ruining the whole social fabric of communities.
— Country Women's Association of Victoria, 2002

Sound familiar?

The Loss of Community

The Local Government and Shires Association of NSW described the serious effects that the crisis is having on community cohesion, particularly in country areas:
  • People lose the opportunity to interact and become less connected to their community
  • People lose volunteering opportunities, diminishing their sense of worth
  • People lose recreational opportunities (already modest in rural areas)
  • Communities feel a loss of cultural identity
  • Communities lose fund-raising activities, impacting local services
  • Communities lose economic benefits from tourism
— Parliamentary Inquiry, 2002

The inquiry found
the problems.

The reforms never came. Now it's happening again — and again — and again.

2020 ASBFEO SME Insurance Inquiry

18 years later.
Same crisis.

We are still receiving phone calls and emails from businesses around Australia about insurance. We are almost drowning in the volume.
— ASBFEO Inquiry, 2020
All manner of businesses were unable to obtain insurance quotes... adventure tourism, childcare, fitness...
— ASBFEO Inquiry, 2020
That is when we started hearing that people were ceasing to trade because they couldn't afford their insurance premiums...
— ASBFEO Inquiry, 2020
… we've got a market that's inefficient, it's poorly regulated, it's extremely opaque, and they're not subject to unfair contract terms.
— ASBFEO Inquiry, 2020

Inefficient. Opaque. Unaccountable. Sound familiar?

Effectively what's happening, though, is a lot of the small businesses are uninsured or underinsured. They either can't get the insurance at all; if they can get it, they can't afford it; or if they can get it and afford it, it doesn't even cover the activities they need to have covered.
— ASBFEO Inquiry, 2020

Go naked
or go broke.

What happens in those situations is that one of two things will happen: they will just cease trading or they will continue trading but they just won't get the insurance. They just go naked.
— ASBFEO Inquiry, 2020
It's not a question of getting competitive quotes; it's a question of getting any quote at all.
— ASBFEO Inquiry, 2020
Insurers say that they're not interested in writing those particular policies because they're not profitable enough for them.
— ASBFEO Inquiry, 2020
2024 Senate Climate Risk Insurance Inquiry

Four more years.
New inquiry.
Same problems.

22 years after the first inquiry. Still no solutions.

The committee heard that the entire business model of insurance companies relies on them being able to accurately price risk... However, this becomes difficult during a period of rapid change.
— Senate Climate Risk Inquiry, 2024
The committee also heard that certain industries are now effectively uninsurable due to a perceived inability to accurately price risk for those industries.
— Senate Climate Risk Inquiry, 2024
These industries include live entertainment, adventure tourism, and fitness and recreation.
— Senate Climate Risk Inquiry, 2024

Still opaque.
Still unfair.

Submitters expressed their frustration at a lack of transparency from insurance companies as to what is informing pricing decisions.
— Senate Climate Risk Inquiry, 2024
The committee also received evidence of particular businesses, community organisations and local governments that were unable to procure insurance cover due to high premiums and excesses.
— Senate Climate Risk Inquiry, 2024
Many businesses reported a growing tendency to 'go naked', meaning they operate without adequate—or in some cases—any insurance, exposing them to significant financial risk.
— Senate Climate Risk Inquiry, 2024
The committee acknowledges that a significant gap in evidence exists with respect to publicly available data in this area, and further, the existing evidence base about insurance covers a relatively short timeframe.
— Senate Climate Risk Inquiry, 2024

22 years of inquiries. Still not enough data. Still no action.

2025 "Am I Ever Gonna See You Live Again?"

The crisis
reaches
critical mass.

We have heard enough. It is time for a commitment to change.
— "Am I Ever Gonna See You Live Again?", 2025
The committee heard significant evidence from industry bodies, venues, promoters, and artists about the extensive harm and damage caused by the current insurance environment.
— "Am I Ever Gonna See You Live Again?", 2025
Increases in premiums have come alongside drastically reduced coverage: higher excesses, more exemptions, and more limited policies.
— "Am I Ever Gonna See You Live Again?", 2025

Can't buy
at any price.

Of particular concern were those who could not get coverage regardless of their willingness to pay. It appears that insurers have entirely withdrawn from certain types of events and certain regions.
— "Am I Ever Gonna See You Live Again?", 2025
... the live music sector is in a precarious position. Venues and event organisers are struggling to survive...
— "Am I Ever Gonna See You Live Again?", 2025
The committee heard that the live music sector is poorly understood by insurance companies. This appears to be driving insurers to either refuse to offer cover, or to increase the costs and/or deductibles and/or exclusions.
— "Am I Ever Gonna See You Live Again?", 2025
...the committee agrees that the government must take appropriate action to protect this important sector.
— "Am I Ever Gonna See You Live Again?", 2025
...ultimately the key evidence presented to the committee in relation to insurance for the live music sector shows that the market is not working.
— "Am I Ever Gonna See You Live Again?", 2025
Victorian Parliament Research Paper
Price increases have been the most significant change in public liability insurance for hospitality and events in recent years.
— Victorian Parliament Research Paper, 2025
Insurance costs may outweigh the potential returns of an event and so events simply don't proceed.
— Victorian Parliament Research Paper, 2025
Venues have also reported that a lack of suitable insurance has meant that some venues have been unable to host events.
— Victorian Parliament Research Paper, 2025
Hospitality venues may not be able to afford the public liability insurance required to operate as an entertainment venue...
— Victorian Parliament Research Paper, 2025
The impact of higher insurance premiums on the broader economy is significant.
— Victorian Parliament Research Paper, 2025
…this is a national problem that is not unique to Victoria.
— Victorian Parliament Research Paper, 2025
…while it would be most effective to have a coordinated national approach to addressing this problem, Victoria does have scope to act on its own.
— Victorian Parliament Research Paper, 2025
One of the challenges in attempting to address this issue is that it is ultimately a problem of market failure.
— Victorian Parliament Research Paper, 2025
Creative Australia Music Festival Insurance Study

88% say
insurance is
an obstacle.

Overall, 88% of music festival organisers surveyed reported that insurance was an obstacle for them.
— Creative Australia Study, 2025
Almost half (48%) of respondents reported that they had to make changes to their festivals to be able to obtain insurance.
— Creative Australia Study, 2025
This included cancelling or scaling back activities, changing the types of performances offered, and limiting the number of attendees.
— Creative Australia Study, 2025
These reductions in scale and scope run contrary to industry growth and development.
— Creative Australia Study, 2025

Shrinking festivals. Cancelled activities. Limited audiences. This is the opposite of a thriving industry.

The insurance industry has proven to be a blunt instrument in terms of risk identification. This results in perverse outcomes.
— Creative Australia Study, 2025
…the high cost of coverage combined with increasingly broad and burdensome conditions imposed by insurers have made many events financially unviable…
— Creative Australia Study, 2025

Big survives.
Small dies.

…the risk is that the Australian live music landscape will become increasingly homogenised, dominated by large, well-funded events at the expense of smaller, unique events.
— Creative Australia Study, 2025
Without action, there is a danger that the current insurance environment will result in lower-risk programs and fewer activities overall, with a resulting impact on the vibrancy of the Australian live music landscape.
— Creative Australia Study, 2025

The future of Australian live music hangs in the balance.

23 years.
Six inquiries.
Same story.

The evidence is overwhelming. The market has failed. It's time for action.

2002 2020 2024 2025
2002
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It’s Time To Finish The Job.

TOGETHER WE’RE moving Parliament from

acknowledged problems enforceable remedies 

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